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Enterprise Service Management Case
Study
Hundreds of thousands of refrigerated
containers are used to transport foodstuff, vaccines
and other temperature sensitive products around the
globe. The monitoring of a container's environment traditionally
involves simple recording devices which results in the
spoilage of goods only being discovered when the containers
are opened at their destination, which can affect as
many as 7% of shipments. This spoilage in transit is
often because of such preventable causes as a refrigeration
unit icing up or the power being turned off.
Forge Research developed a global sensor
management system to manage sensors attached to the
container and its contents. The sensors send real-time
alarms based on customer-defined conditions such as
(a) doors opened, (b) temperature exceeding a pre-determined
limit, (c) power loss. Subject to a valid subscription,
exporters and shippers may view the current and historical
data of their container or goods over the Internet or
they may choose to only look at shipments when they
receive an Email or SMS alarm. The global sensor management
system manages all the remote devices, the collected
data, the subscriptions
and the transmission of alarms and data to customers.
Forge Research has a proven and long
history of being at the forefront of applying distributed
computing to provide user services based on large populations
of remote devices.
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Improved quality of cargo through
improved knowledge of cargo's condition during
transit
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Reduced cost of monitoring, transport
and inspection |
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Increased shelf life through reduction
in total transit time |
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In-transit cold sterilisation clearance
before arrival |
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Effectively minimising cargo loss
and potentially having a positive impact on insurance
overheads throughout the cold chain |
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Instant, accurate identification
of problems and their causes
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